Terms and conditions

These terms and conditions govern the use of cositadeco.com and purchases made in our online store. By placing an order, you accept these terms and our shipping, refund, privacy and security policies.

Who we are

Cosita is a home decor store located at C. Max Henríquez Ureña 17, Santo Domingo, Dominican Republic. Contact: ventas@cositadeco.com · WhatsApp +1 (809) 520-5225.

Products and images

We describe our products as accurately as possible, including measurements, materials and colours. As decorative pieces, there may be small variations in colour or finish compared with the photos, depending on each device's screen or the handmade nature of some products.

Prices and currency

All prices are in Dominican pesos (RD$ / DOP). Shipping is shown separately before you complete your purchase. We may change prices without notice; the applicable price is the one in effect when your order is confirmed.

Availability

All orders are subject to availability. If an item is unavailable after you place your order, we'll contact you to offer an alternative or a refund of the amount paid for that item.

Payments

Card payments are processed by an authorised payment provider. Orders are processed once payment is confirmed. Cosita does not store your full card details. See our Payment security page.

Cancellations

You can cancel your order free of charge before it has been shipped by messaging us on WhatsApp or by email with your order number. If you've already paid, we'll refund the full amount to the same payment method. Once the order has shipped, our exchange and returns policy applies.