At Cosita we protect your payment information every step of the way. This page explains how we protect your card details and how you can shop safely.
During transmission
Our site uses secure HTTPS connections with TLS encryption. Your card details travel encrypted straight from your device to the authorised payment provider that processes the transaction.
While in our service
Payments are processed through Shopify's secure checkout and an authorised payment provider that meets card-industry security standards (PCI DSS). Cosita never receives or stores your full card number, expiry date or CVV/CVC code. Order information can only be accessed by authorised staff.
At our physical workplace
We don't keep card numbers or security codes on paper, photos, messages, emails or internal files. Our staff are not allowed to request, write down, photograph or store this information, and access to our systems is protected with individual credentials.
Email is not safe for card details
Never send your card number, expiry date or CVV/CVC by email, WhatsApp, social media or contact forms. These channels are not secure. Cosita will never ask for this information that way: card details are only entered within the cositadeco.com checkout.
Visa Secure and Mastercard ID Check
Description: Visa Secure (formerly "Verified by Visa") and Mastercard ID Check are Visa and Mastercard programmes that authenticate the cardholder, to make sure the purchase is being made by the card's owner.
How it works: when you pay, if your card is enrolled, you'll be taken to the Visa or Mastercard page where you authenticate using the method set by your bank (for example a one-time code or a notification in your banking app). Once authenticated, the transaction completes as usual.
Security FAQ
Is it safe to buy on cositadeco.com?
Yes. The site uses an encrypted connection and payment is made through a secure checkout and an authorised payment provider.
Does Cosita store my card details?
No. We don't store your full card number, expiry date or CVV/CVC code.
Why does my bank ask for extra verification?
It's part of Visa Secure or Mastercard ID Check, to confirm you're the cardholder.
How can I protect myself when shopping online?
- Check that the address is https://cositadeco.com and that the padlock appears in your browser.
- Shop from a trusted device and network; avoid public Wi-Fi for payments.
- Never share passwords, verification codes or your full card details.
- Keep your order confirmation and check your account statements.
What if I see a charge I don't recognise?
Contact your card-issuing bank right away, then write to ventas@cositadeco.com or WhatsApp +1 (809) 520-5225 with your order number. Don't send your card details.
For details on how we handle your personal data, see our Privacy policy.